DTA DESIGNS INC.
Intelligent Burn Permit Call-In System
The INTELLIGENT Burn Permit Call-In System is where the system can detemine whether the caller is registering
the start or end of a burn, whether the caller has to supply their phone number or not thus saving your caller time and frustration so they will use the system more often
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BURN PERMIT CALL-IN SYSTEM is $26.25 per month for a Toll Free Number or $21 a month for a Local Phone Number
Payable annually
For your monthly fee, you will get:
Phone Number
Secure Communications
Automatically stop burn registrations during Fire Bans
All Software updates and enchancements
Support
Comparison Chart
DTA DESIGNS INC.
Cost - $1,362 per Year
This cost includes both the Fire Department Theme and the Intelligent Call In Phone System
No extra charge for creation of Burn Permits
No extra charge for Inbound Calls
No extra charge for Outbound Notifications
Stop Burn Registrations during Fire Ban
See Registered Burns on a Map
Printable PDF Burn Permits
Revoke Burn Permits
Purchase Burn Permits On-line
Purchase Burn Permits in Person
Professional Recordings
Other Functionality
BURN PERMITS COM
Cost - $1,425 per 15,000 Credits
- $975 per 10,000 Credits
- $975 per 10,000 Credits
Credits do not expiry
10 Credits per creation of a Burn Permit
1 Credits for Inbound Calls
1 Credits for Outbound Calls
Stop Burn Registrations during Fire Ban
See Registered Burns on a Map
Printable PDF Burn Permits
Revoke Burn Permits
Purchase Burn Permits On-line
Purchase Burn Permits in Person
Professional Recordings
Other Functionality
Let's assume the following activities occur each year
- Creation of 600 Burn Permits
- 1200 Inbound Calls
- This is only 50 callers to register the start and end of their burn a month
- 3000 Outbound Notifications
- Fire Status changed 5 times in a year and that notifications are sent out to all Burn Permit holders every time the Fire Status changes (5 x 600)
Based on the yearly activities listed above, with DTA DESIGNS INC. there would be no additional costs while with Burn Permits COM you would use
10,200 Credits
You would have to purchase the $1,425 package to handle the activities mentioned above which is $63 more than the $1,362 charged by DTA DESIGNS INC. plus you do not
get all the additional Features offered by DTA DESIGNS INC.
Common Questions
Can I inform Permit Holders of Fire Status Updates?
Yes, when residents are registered for a Burn Permit they are automatically added to the Fire Status change
email system. Now anytime you change the Fire Status, the Burn Permit
holder will be notified of the change to the Fire Status.
Can I stop Permit Holders from registering a burn during Complete Fire Bans?
Yes, the system will automatically inform the caller that a complete fire ban is in effect and will stop them from registering a burn. The caller can still
register the end of their open burn which was opened before the fire ban went into effect.
Can I inform callers of Fire Restrictions when there isn't a complete Fire Ban?
Yes, the system will inform the caller of the current Fire Status and any Fire Restrictions in place.
Can I set the expiry date of a Burn Permit?
Yes, you have the option of setting the expiry date or letting the system set the expiry date to the last day of the year (December 31st).
Can Permit Holders register a burn on-line?
Yes, the Permit Holder can register their burns on-line by simply supplying their Burn Permit number and the Phone Number they
supplied when they registered for a Burn Permit.
Can Permit Holders register a burn via text messaging?
Yes, Permit Holders can register their burns via text messaging.
Sample
Text Registration of Start/End of Burn where the texting cell number matches the registered phone number supplied when the Burn Permit was purchased
Each text message receives a response and the cost for receiving a text message is 1 minute (this includes the response text)
Can I use my existing phone number?
Yes, if your existing phone number can be forwarded to ours then it is possible to use your number.
Call-in phone number is always shown on the website and on the printed Burn Permit
Do I need to purchase your Fire Department Theme to use your Call-in system?
Yes, currently you need the Fire Department Theme.
How long does a call take?
To register a burn or close a burn the call lasts on average 40 seconds
Calls are rounded up to the minute. So a call lasting from 1 to 60 seconds will be billed as 1 minute and a call lasting from 61 to 120 seconds will be billed as 2 minutes
Any System limitations or restrictions applied?
Yes, if you exceeded 1500 minutes of inbound calling per year you will be charged extra
No need to worry, callers can still register the start or end of a burn if you exceed your minutes.
What is the cost of purchasing extra minutes?
For a local number it is $16 and for a Toll Free number it is $21 for 125 minutes of in-bound calls
Can I carry over minutes from year to year?
Yes, all minutes not used during your billing period will be added to the following billing period.
Do you inform Burn Permit holders of registered open burns that they haven't closed?
Yes, a Burn Permit holder would receive nightly reminders of any registered open burns. Within the
email
there is a link that they can use to close the burn.
What happens if the caller does not register the end of their burn?
On the second day we will automatically close any open burns and send an
email
to the Burn Permit holder.
The number of days before the system will close an open burn can be customized to fit your needs
Can I submit an enchancement to the system?
Yes, we would love to hear your ideas for making this Call-in System the best it can be for you and your fellow Fire Departments
Is there a software license agreement?
Yes, you can view the software license agreement by clicking here
Can we cancel at any time?
Yes, since billing is yearly, we'll refund any unused months minus any minutes that you might of used extra based on the yearly fee paid at time of your renewal